Henan Lima Machinery Manufacture CO., LTD is a professional company in the design and research, manufacture, sales, and service of poultry machinery, such as floating fish feed pellet machines, chicken feed pellet machines, used in farm and big poultry feed factories widely, green food make your animal growing well. It is located in Zhengzhou City, Henan Province, which is known as China’s most significant agricultural province.
Question and Answer
1.How about the quality assurance？
Our company has been established for more than ten years. All products have passed CE and ISO9001 quality certificates. We have a professional department to test and adjust machines before shipping for you. We also have certifications in SGS, PC, and SONCAP.
2.How about the warranty？
Our warranty is one year. Our reception is 24 hours on the line talking with you. If the machine has any problems within one year, we offer repair service for free, free accessories, except for man-made damage.
3.Do we need to install the machine?
If you purchase a production line, we will have an engineer come to installation, 100 USD/engineer for one day, typically needs 2-3 engineers. We have operation instructions and videos to guide you if you buy small machines. If you still have problems, we provide professional service and teach you. We make sure your device is working very well 100%.
4.How to pay, payment method?
T/T or L/C at sight. By T/T 40% as down payment, 60% by T/T before delivery.
5.How can I know the status of my order?
We will send you photos and videos of your order at different stages in time and keep you informed of the latest information. We also can give you the shipping company website you can follow any time.
6.How do I use local materials to make the feed you do in your video？
We will provide the formula for free, and we can make the recipe based on your local ingredients, don’t worry about it.
7.Are the parts replaceable?
Parts can be replaced, so you can buy some spare parts when you buy our machine.
8.How to maintain the fish feed machine?
In fact, you need to clean the screw and cutter parts after each work, so that the machine is not prone to problems with regular maintenance.
9.I don’t know the capacity, how to calculate my capacity?
If you buy ten 25kg bags of feed a day, you need 250kg a day.
10.Shrimp, cats, and dogs can all be made with a fish machine. What are they made of?
The same machine can produce different feeds. It only needs to change the mold and related raw materials.